Frequently Asked Questions (FAQ)
1
What is SupervisorMatch?
SupervisorMatch is an AI-powered platform that helps students and researchers find suitable PhD or Postdoctoral supervisors worldwide. Our system combines artificial intelligence with expert academic review to match applicants with professors whose research interests, active grants, and supervision style align with their goals.
2
How does the matching process work?
After you complete the form and upload your CV, our AI analyzes your academic background, publications, and stated preferences. It then searches global databases of supervisors, their research projects, and funding records.
Each result is manually reviewed by our team of scientists from top universities (Harvard, Oxford, MIT, UCLA, etc.) to ensure accuracy and personalized relevance.
✅ Your final supervisor list and report will be emailed directly to you in a clear, easy-to-use format.
3
How accurate are the matches?
Our system uses verified data from funding databases, academic publications, and institutional records. The combination of AI analysis and expert human validation ensures an accuracy rate exceeding 90% in aligning applicant interests with supervisor capabilities.
4
What do I receive after submission?
You’ll receive a personalized SupervisorMatch Report, which includes:
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A ranked list of professors aligned with your research interests
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Each supervisor’s current research themes and their future works
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Compatibility insights based on your CV
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AI-generated recommendations for contact strategy (including draft email templates)
📧 The complete report will be sent to your registered email address within a few days of submission.
5
How long does it take to receive my report?
You will receive your customized results within 3–5 business days, depending on your subscription plan. Premium (VIP) users receive priority processing within 48 hours. All results will be securely emailed directly to you once verified.
6
Is my information kept private?
​Yes. All personal and academic information you submit is securely encrypted. We follow strict international data privacy standards (GDPR-compliant). Your CV and research data are used only for the purpose of generating your personalized report and are never shared with third parties.
7
What if I don’t find a good match?
If our system cannot identify relevant supervisors based on your criteria, we will conduct a manual expert review at no extra cost or provide a partial refund according to our refund policy. You will still receive a detailed email summary of the steps taken.
8
How do I pay for the service?
SupervisorMatch offers flexible subscription packages. Payments can be securely made through Stripe (credit/debit card). Once payment is confirmed, your request enters the queue immediately, and results will be sent to your email once ready.
9
Do you contact supervisors on behalf of applicants?
No — we do not directly contact supervisors. Instead, we provide you with an optimized list and customized email templates to help you reach out effectively on your own.